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In a life-threatening emergency, call 911 or proceed to the nearest emergency room.
Lahey Hospital Burlington provides adult emergency services.
41 Burlington Mall Road, Burlington, MA 01805
Winchester Hospital provides adult and pediatric emergency services.
41 Highland Ave, Winchester, MA 01890
The Behavioral Health Helpline connects callers to trained behavioral health providers 24/7. The Helpline can provide clinical assessment, treatment referrals and crisis triage services.
For in-person and telehealth support, Billerica residents can visit the Lowell Community Behavioral Health Center for same-day evaluation and treatment. Click here to learn more or call:
(866)388-2242 or (978-674-6744)
40 Church St, Lowell, MA 01852
Billerica participates in a regional Police Mental Health Collaborative, the Frontline Initiative. All Billerica residents can access the following crisis services through Frontline:
To speak to a Frontline Initiative clinician, call:
Billerica Public Schools offers the Care Solace referral service to its families. To find a provider, call:
Or click here to start a search online.
Dial 988 to reach the Suicide and Crisis Lifeline
The Massachusetts Substance Use Helpline:
All Billerica residents can create a free account with CredibleMind.com. This website offers assessments, articles, podcasts and more to help you manage your mental health and well-being.
The Billerica Community Pantry uses a drive-through pickup model to provide food at no cost for Billerica residents. Services are by appointment only and you must complete a preregistration.
Call or email the Pantry to complete registration and receive your appointment.
Phone: (978) 357-7560 Email: firstname.lastname@example.org
The following local food pantries serve Billerica residents. Call for hours and eligibility.
70 Lawrence Street, Lowell, MA 01852
50 Rear Billerica Road, Chelmsford, MA in beige trailer
150 Appleton St, Lowell, MA 01853
Cameron Senior Center, 20 Pleasant St, Westford, MA 01886
Municipal Aggregation allows local government to combine the purchasing power of its residents so that it can provide them with an alternative electricity supply. Municipal Aggregation is a valuable service that residents and small businesses look for from their local governments. It has proven to be the most effective way to help small consumers manage their electricity bills, and has received overwhelming support wherever it’s implemented.
Click here to apply online.
LIHEAP, or Fuel Assistance, pays a portion of heating costs for eligible homeowners and renters. LIHEAP eligible households may also qualify for assistance with weatherization and heating system repair. Click here to apply online with Community Teamwork. You will need to create an account in order to apply online.
The Billerica Veterans Department can assist any Billerica resident to apply for Fuel Assistance. Contact Marie Rourke, Head Clerk, for more information:
The Massachusetts Good Neighbor Energy Fund assists households with too much income to qualify for LIHEAP. Click here to check eligibility. Residents can apply for the Good Neighbor Fund by contacting the Salvation Army Lowell Corps at:
New! The Community Services Coordinator can now assist residents in applying for the Good Neighbor Energy Fund. Contact for an appointment, 978-215-1903 or by email
National Grid offers several programs to help consumers manage their energy bills. Click here to learn more.
For additional programs, contact the Billerica Community Services Coordinator:
(978) 215-1903 or by email.
SNAP benefits (food stamps) are administered by the Massachusetts Department of Transitional Assistance (DTA). Click here to check eligibility.
Click here to apply online. Or apply by phone:
Apply in person at the Lowell DTA office:
(978) 446-2400 for assistance.
The Billerica Community Services Coordinator can also assist in applying for SNAP benefits. Call (978) 215-1903 or email for an appointment.
SNAP recipients can also use the Healthy Incentives Program, which reimburses up to $80 monthly for the purchase of fresh produce. Click here to learn more about the HIP program.
WIC benefits are available for eligible MA residents who are children under 5, new mothers , or pregnant or breastfeeding parents. Click here to check eligibility.
Click here to apply online or call the Lowell WIC office to make an appointment:
The Billerica Housing Authority administers housing programs including state and federally aided public housing, federal and state rental vouchers, and emergency housing. Contact them at:
(978) 667-217516 River StreetBillerica, MA 01821
Community Teamwork offers additional housing programs to Billerica residents. Their programs include state and federal (Section 8) rental vouchers, other targeted housing programs, and first time homebuyer seminars. Contact the Community Teamwork Resource Center at:
Or visit their Resource Center, Monday-Friday 8:30am-5pm: 17 Kirk St, Lowell, MA 01852
The Common Application for Massachusetts Programs (CHAMP) website allows you to apply for state-aided public housing or the Alternative Voucher Program, and manage your application online. Click here to begin your application. You can also download a paper application here.
The MA Centralized Section 8 Waiting List is a partnership of 103 participating Housing Authorities. You can apply to all 103 waiting lists by submitting and maintaining one application online. Click here to begin your application.
Housing Navigator Massachusetts is the state's most comprehensive listing of affordable, accessible, and/or subsidized housing. Click here to begin searching for affordable housing.
MyMassHome is MA's online resource for affordable homeownership programs, including first time homebuyer seminars, down payment assistance, and affordable mortgage products. You can also search for current affordable real estate listings. Click here to begin the process.
Call the Billerica Housing Authority to discuss housing options at:
Or, call the Community Services Coordinator at:
RAFT is a short-term financial assistance program for low-income families, and provides up to $10,000 per household to help preserve current housing or move to new housing. RAFT can assist with rent, utilities, and moving costs. Click here to check eligibility.
To apply in person, contact the Community Teamwork Resource Center:
HAF assists eligible homeowners who are behind on their mortgage due to the Covid-19 pandemic. Click here to check eligibility.
Click here to apply online
For assistance with the application, contact Lawrence CommunityWorks, Inc:
Community Teamwork is the Greater Lowell region’s Community Action Agency. CTI administers a variety of programs including housing supports, fuel assistance, food and nutrition programs, financial education, and youth programs. To access CTI’s programs, contact them directly or make an appointment with the Community Services Coordinator for assistance.
The Billerica Police Department offers protection and support for domestic violence situations. Call 911 or check your rights online at https://police.billericaps.com/index.php/domestic-violence/'
Safelink is a statewide toll-free confidential domestic violence hotline:
Reach Beyond Domestic Violence provides emergency shelter, supportive services, and advocacy for individuals and families experiencing domestic violence. Confidential helpline:
Saheli provides culturally sensitive supportive services for South Asian and Middle Eastern individuals and families who are experiencing domestic violence. Confidential helpline:
(866) 4SAHELI (866-472-4354)
Community Teamwork administers Billerica's Coordinated Community and Family Engagement program, for families with children age newborn to 8 years. Click here to subscribe to their newsletter.