Show All Answers

1. How do I get a yard sale permit?

Please come to the Town Manager’s Office on the second floor of the Town Hall. We will need the name and address of the person holding the yard sale along with the date(s). It is $10.00 a day and you are allowed (2) two per year. If it happens to rain on the date(s) that you have chosen then you are entitled to rain dates for a date that fits your schedule. We accept cash or checks only for payment.

2. How do I find out if the Town is hiring?

Please visit the website below which will take you directly to all the available jobs with the Town. Also note that we display openings on Boards, Committees, and Commissions as well, if you are interested in becoming engaged with your local government. We also post Town jobs outside of the Town Manager’s Office. You can either print the employment application off of the website or we have hard copies at the Town Manager’s Office.

Job Postings & Board Vacancies

3. Where can I get information about trash & recycling?

Answers to many of your questions can be found right here.

4. How do I submit a pothole claim?

Please write up a letter explaining exactly what happened; when, where, vehicle information, contact information. Also attach pictures, estimates, and police reports if you have them. You can bring them to the Town Manager’s Office at Town Hall. You may also mail everything in, if you prefer, to:


Billerica Town Hall
Town Manager's Office
365 Boston Road
Billerica, MA 01821


Please take note that once we receive a complaint; it is then forwarded to our insurance carrier and at that point it is out of our hands. We will not be able to get you any information on your case and we will not be able to change the final decision.

After a claim has been submitted, if you have a question you can call 781-933-1102 and ask for the Claims Department.

5. How do I challenge a parking ticket?

Please submit a copy of your parking ticket, contact information, and a written explanation of why you are disputing the ticket; by mail or in person to the Town of Billerica Treasurer’s Office at 365 Boston Road, Billerica, MA 01821.

A hearing then will be scheduled for you after it has been referred to the Town Manager’s Office.

PARKING TICKET FEES: A $20.00 late fee will be assessed 21 days after the violation is issued. Notification will be mailed to the vehicle owner and if payment is not received after 21 days of written notification, an additional $20.00 Registry Fee will be assessed and could interfere with the ability to register and renew items at the Mass Department of Transportation.

Any ticket in dispute will have 21 days from the decision of the outcome of the hearing between the Traffic Safety Officer and the individual; the same fees apply. PARKING CLERK, TOWN OF BILLERICA.

6. How do I contact National Grid with any electrical issues that I may be having?

Please call Customer Service at 1-800-642-4272.


For Street Lights out, call 1-800-322-3223 and please have the pole number available. This is located on the metal plaque on the pole.


To report power outages, please call 1-800-465-1212.

7. How do I apply for a Town Manager appointed vacancy that is available?

You may visit the Board of Selectmen’s Office at Town Hall to see what vacancies are available and ask for an application.


You may also view and apply for vacancies online right here.

8. How do I submit a Warrant Article to be considered at Town Meeting?

Detailed instructions, as well as the form required are right here.