I or my loved one is experiencing a life-threatening mental health or substance use crisis
In a life-threatening emergency, call 911 or proceed to the nearest emergency room.
Lahey Hospital and Medical Center
Lahey Hospital Burlington provides adult emergency services.
41 Burlington Mall Road, Burlington, MA 01805
Winchester Hospital provides adult and pediatric emergency services.
41 Highland Ave, Winchester, MA 01890
I or my loved one is experiencing a non life-threatening mental health or substance use crisis
Massachusetts Behavioral Health Helpline
The Behavioral Health Helpline connects callers to trained behavioral health providers 24/7. The Helpline can provide clinical assessment, treatment referrals and crisis triage services.
Lowell Community Behavioral Health Center (Vinfen)
For in-person and telehealth support, Billerica residents can visit the Lowell Community Behavioral Health Center for same-day evaluation and treatment. Click here to learn more or call:
(866)388-2242 or (978-674-6744)
40 Church St, Lowell, MA 01852
Billerica participates in a regional Police Mental Health Collaborative, the Frontline Initiative. All Billerica residents can access the following crisis services through Frontline:
- Phone Follow-up
- Individual and Group recovery services
- Case management/Referral Services
- Access to crisis care
- General support
To speak to a Frontline Initiative clinician, call:
My school-aged child in Billerica Public Schools needs a mental health or substance use provider. How can I find one?
Billerica Public Schools offers the Care Solace referral service to its families. To find a provider, call:
Or click here to start a search online.
Other Local Hotlines
Dial 988 to reach the Suicide and Crisis Lifeline
The Massachusetts Substance Use Helpline:
I'd like to access free online resources to support my mental health
All Billerica residents can create a free account with CredibleMind.com. This website offers assessments, articles, podcasts and more to help you manage your mental health and well-being.