FAQs

What are Outreach Services?: The Outreach staff is available to assist seniors with any concerns. The staff makes home visits and provides information and referral. Staff are trained to inform seniors of the programs and services available to them through the Council on Aging and other elder services, public benefits and service agencies. For more information on the services available through the Outreach Department, call the Senior Center at 978-671-0916 and ask to speak with the Outreach Department.

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Council on Aging

1. How do I join the Senior Center?: Stop by or call the Senior Center at 978-671-0916 and make an appointment for a tour of the facility. If you register you will be issued a card. Tours of the senior center are available during the hours of 8:30 am to 4 pm, Monday through Friday.

2. How old does one have to be to join the Senior Center?: You must be 60 years old to participate at the senior center. We offer a few programs for those 50 or older such as Chronic Disease Health Classes, Caregiver Support Groups, and Wisdom Works, a job search services training class.

3. Is there a cost for membership?: There is no cost to attend the Senior Center. However, if we pay an instructor to teach a class there may be a fee to participate in wellness, dance and exercise classes.

4. What are the Senior Center’s operating hours?: The Senior Center is open Monday through Friday from 8:30 am to 4:00 pm and on Saturdays from 9:00am to 1:00pm.

5. How do I find out about the activities at the Senior Center?: Our activities and services are listed in The Outlook newsletter. A subscription costs $5.00 a year and the newsletter is published, monthly. To subscribe, contact the Senior Center at 978-671-0916. We post our activities on Billerica Access TV’s Community Events calendar and in the Billerica Minuteman newspaper.
You can also view The Outlook on the Town of Billerica’s website on the Council on Aging’s page. Or find us using social media by going to the Billerica Council on Aging’s Facebook Page, Twitter account @Billericacoa or, find us on Nextdoor.com for the Town of Billerica. Nextdoor.com is a free, private social network for your neighborhood community and go to Billerica Council on Aging.

6. How do I receive the newsletter?: You can subscribe to The Outlook newsletter for a fee of $5.00 per year. To order, contact the Senior Center at 978-671-0916.

7. How do I make a request for transportation?: Call the Senior Center at 978-671-0916, ext. 229, and speak to our Transportation Coordinator for information about our transportation services.

8. What are Outreach Services?: The Outreach staff is available to assist seniors with any concerns. The staff makes home visits and provides information and referral. Staff are trained to inform seniors of the programs and services available to them through the Council on Aging and other elder services, public benefits and service agencies. For more information on the services available through the Outreach Department, call the Senior Center at 978-671-0916 and ask to speak with the Outreach Department.

9. Does the Senior Center serve meals?: The Senior Center’s lunch site serves folks, who are age 60 and over, Mondays through Fridays, and lunch is served at 11:30 am. A two day notice is required and a $2.00 donation is requested. The menu is listed in the Council on Aging’s newsletter, The Outlook. For more information or to make a reservation, call 978-671-0916, ext. 234.

10. How do I request Meals on Wheels for my homebound, elderly relative?: The Senior Nutrition Program provides nutritious meals to seniors, age 60 or over, who are unable to leave their homes due to physical, emotional or cognitive impairments or have inadequate kitchen facilities resulting in an inability to prepare nutritionally adequate meals, illness, disability or frailty through the Meals on Wheels Program. A donation of $2.00 per meal is requested. To see if you or your relative qualifies, please contact the nutrition department at Elder Services of Merrimack Valley at 1-800-892-0890.