A lot of times, what we do in the tech world each day goes unnoticed... And that's GOOD. Generally, it means things are going smoothly, which is to say that nothing (major) is on fire. ;-)
So I thought I'd throw out to you some of the things we're working on that will affect you, hopefully in a very beneficial way!
Firstly, I am working on a replacement guest wifi system at Town Hall that will extend coverage and allow for more (and faster) connections to you when you visit. This will now also be commissioned at the Council on Aging as well! I look forward to going live in the coming months!
Next... Working with the Town Manager's Office and the Building Department (along with a few other key folks), we are slowly but surely rolling out publicized and easily searchable info about permits, decisions, and other related matters.
In addition, we are working towards a more streamlined online job application process...
And as you've undoubtedly noticed, we have dramatically increased our usage of social media platforms!
Communication is critical in this day and age, and there's no excuse for the Town not to provide more modern tools to allow you to conduct your business with us. We've come a long way in the last few years, there's a lot more to do, and the improvements will never stop coming!
Stay Cool, Billerica.