Community Services

As a Board of Health employee, the Community Services Coordinator works to connect Billerica residents under 60 to resources and information on housing, utilities, food insecurity, mental health services and more. The COA has additional resources for residents over 60.

 Submit this form for more assistance, or visit me at the library most Fridays, 1:30-3:30pm. 

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Emergency Services

  • In a life-threatening emergency, call 911 or proceed to the local emergency room. 

Mental Health or Substance Use Emergency Services 

  • In a mental health or substance use crisis, call the 24/7 Vinfen Crisis Line at (866) 388-2242 or (978) 674-6744. 
  • Or call the Billerica Police Department’s Community Line at (978) 215-9642 to be connected to a Frontline Initiative clinician.
  • Dial 988 to reach the Suicide and Crisis Lifeline. The Lifeline is staffed by trained non-clinical call takers. 

Community Caregivers

Is a group of caring volunteers who assist the elderly & disabled. We can: 

  • Grocery shop 
  • Pick up meds from pharmacy 
  • Mow lawn or yard clean up 
  • Run errands around town
  • Small household handy man tasks

Email: communitycaregiversus@gmail.com

Abuse and Endangerment Hotlines

Child At-Risk Hotline: (800) 792-5200

Elder Abuse Hotline: (800) 922-2275

Disabled Persons Protection Commission Abuse Reporting Hotline: (800) 426-9009






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