Trash Pickup Issue
Missed Trash or Recycling Pickup
If your trash or recycling is not picked up on your collection day, please call Waste Management at 800-972-4545. If you have any unresolved problems with your collection, call Operations Supervisor Steve Robertson at 978-436-9178.
For bulky items that are too large to fit in a trash cart, residents must call Waste Management in advance to schedule a trash pick up. Call 800-972-4545 to schedule pickup for the next bulk item collection day.
Currently there is no fee for the following items:
Couches, tables, chairs, mattresses, and box springs are considered bulky items; other items that do not fit in the cart may also be considered bulky waste. Waste Management has a 4 item limit for the number of items taken in a single week.
As of June 1, 2018 Waste Management is now accepting toilets, sinks and doors for a $20 fee and carpeting for a $5 fee.
White Goods, Appliances, & TVs / Computer Monitors
Waste Management will pick up white goods, appliances, and TVs / computer monitors, as well as other large metal items and car tires. Residents must call 800-972-4545 to schedule and pay for disposal of their item(s). See the Bulk/White Goods Price List for current prices.
Yard waste (leaves, grass clippings, small sticks, etc.) is collected for 4 weeks during the spring and 6 weeks during the fall. Please see the collection guide for the next scheduled collection period. Yard waste is collected on the same 5-day schedule as trash and recycling.
Official Overflow Bags
Official Billerica Overflow Bags are available for purchase at the customer service desks at O'Connor Hardware and all three Billerica Market Basket locations.
Overflow bags are sold in rolls of 5 bags for $10 (to cover additional labor and disposal costs). Official Billerica Overflow Bags are the only bags that will be picked up outside the trash cart.
Use of Additional Carts (Trash & Recycling)
For the use of an additional trash cart, residents will pay a one-time fee of $65 to cover the cost of the cart and an annual fee (currently $100 per year) to cover additional disposal costs. Disposal fee covers service year from July 1 to June 30. Total fees for the first year are $165. Thereafter, annual disposal fee will be billed by the town and is due on June 15, for each subsequent year.
For a limited time, residents may pay a reduced fee for the use of an additional recycling cart. Residents pay a one-time fee of $45 to cover the cost of the cart. There is no annual disposal fee for recycling.
Additional Cart Application
All carts remain the property of the Town of Billerica. Fees must be received prior to delivery. Download the Additional Cart Application or contact the Department of Public Works Administration Office at 978-671-1313 to get an application sent to you.